Iguana Art Academy

Refund Policy & Procedure

Iguana Art Academy offers a 100% satisfaction guarantee for our courses. If you’re not happy with your course for any reason, we will provide a 100% full refund within the first three weeks of a course. *If you used a coupon for 50% or greater of the course value, we will issue a voucher for a free course for future use; we cannot provide a monetary refund for highly discounted courses due to operating expenses.

To obtain a refund, contact us prior to the third lesson (by the 21st day from the beginning of the course) and we’ll issue a refund back to the account from which is was paid.

Please include the following in your refund request:

  • the name and address that you registered under
  • the course you’re requesting a refund for
  • and, to help us improve our service, the reason you’re dissatisfied with the course

We will process the refund within 5 business days. The time it appears in your account depends upon the payment method you used with PayPal.

If you have questions, please don’t hesitate to contact us.

Sincerely,

The Iguana Art Academy team.

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